Quality Management

High product and process quality with professional requirements management

Our interdisciplinary approach and application-oriented quality management methods enable us to independently and flexibly develop and implement solutions in all areas of our customers' business. We ensure project-related, cross-divisional cooperation between all stakeholders and support the achievement of goals in a process that is focused on implementation. Due to our many years of experience in quality management, we can assume overall project responsibility with our solutions.

 

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From development and production projects to flexible series production, we support our customers worldwide – reliably, sustainably, and in a targeted manner with our expertise in proven quality methods and processes.

Werner Ritzer, Head of Department Quality Management

Our specialists can support you and ease your work load in addressing the following challenges:

Industrialization

You can also benefit from our method-based support to achieve industrialization in combination with efficient supply chain management from a single source. We apply reliable and structured quality methods such as APQP and PPAP and use certified project managers. 


Maturity management

Our experienced consultants support you in the introduction of standardized and proven quality criteria, thus establishing a sound foundation for robust and capable processes. To ensure that you achieve your quality goals, we are at your side as a partner at all times and support you in implementing our standardized maturity management process.  


Auditing

Our experts support you in the professional preparation, implementation, and follow-up of your supplier audits and process audits. Our remote technology approach (AR/VR) also enables us to carry out virtual inspections, ensuring that our customers can benefit from cost savings in this area. In addition, we provide the implementation of the process series and the required annual requalification of suppliers, as well as support for the initial Run at Rate production days in your ramp-up phase.


Digital quality

Supported by consistent and congruent data collection and analysis, combined with our many years of specialist expertise, we minimize the risks within the supply chain and ensure stability and quality within your process landscape. To do this, we provide you with our specially developed tools or work with your existing system landscape.

Series support

As a reliable partner, we take responsibility for all tasks related to the series support of your project business. From small series production to large series projects, our trained experts take on the job of technical product management and supplier support. Our extensive project experience enables us to quickly identify optimization potentials in the cooperation between the client and the supplier in order to ensure the success of your project.


Sampling

With our extensive know-how in sampling and initial component sampling, we create the transparency required to design the manufacturing processes in accordance with uniform quality standards. In order to ensure constant product quality, we offer our customers a comprehensive quality assurance tool for the initial sampling of their components.


Problem management

We continuously work together with you to improve your production processes, components, and infrastructure in order to identify possible errors and faults at an early stage. With our many years of customer-oriented analytical capability, we can ensure that any deviations can be recorded, tracked, and corrected as quickly as possible.


Complaints management

We are happy to offer you our expertise in setting up and supporting a comprehensive and sustainable complaints management system. Due to our experience in the field of technical component diagnostics and test reports and in method-based action management, we are able to continuously improve products, production processes, and business processes.

Our specialists relieve you with technical and practical know-how to adapt the individual adjustment of the regulations in occupational safety and accident prevention to your operating conditions. With the support of our team, you will receive new, validated, occupational health and safety knowledge and achieve the highest possible efficiency with our many years of experience.

Profit from the cooperation with our experts by:

  • calculable costs
  • cost savings for training and further education
  • no downtime
  • no time-consuming research
  • use of our know-how
  • use of synergy effects
  • concentration on the core business.

Through our profound knowledge we bring new perspectives to your company and guarantee sustainability and quality in occupational health and safety.  We enable you to meet the legal requirements at a fair price.

Tools / Methods

  • APQP, PPAP 

  • Six Sigma, Ishikawa, 8D, PDCA, KVP

  • Data analytics, customer-specific work environments

  • Microsoft Power BI, Tableau, Python, Microsoft SharePoint

  • CAD applications

Your Contact

Thomas Jäschke

Team Manager Quality Management

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