After sales and services: from pricing to production support
We also have well-founded expertise in after sales and business development – in the fields of pricing, e-commerce, technical support, product development and management, parts engineering and series support.
Pricing
- Strategic family codes
- International pricing
- Simulation tools/collection of competitor data
E-Commerce
- Strategic planning
- Data preparation
- Cross-selling analysis
- Product portfolio management
- Campaign/sales management
- Service provider management
- IT release management
Parts Engineering
- Parts numbers/illustrations
- Complaints management
- Interfaces to product management
Series Support
- Dealer communication
- Special workshop tools