Diagnostic Service Management

Diagnostic software in combination with a professional testing strategy

We are your diagnostics experts in the after sales environment: from requirements management and the creation of diagnostic processes to testing and final approval. Benefit from our many years of experience in the creation of diagnostic data, diagnostic validation, and testing. With our well-founded know-how in test and error analysis, we ease your work load and find quick solutions to ensure the correct operation of vehicle functions. Our portfolio is supplemented by our diagnostic consulting services. We support you in planning releases or evaluating processes in after sales diagnostics.



Diagnostic service management stands for the comprehensive validation of the diagnostic capability of ECUs and functions within the mobility industry. For this purpose, our experts independently develop processes and set-ups, test them sustainably, and create the guided troubleshooting processes required.

David Müller, Team Manager

Extensive know-how for the functioning and diagnosis of all common ECUs

Digitalization of diagnostic processes, incl. the use of over-the-air software

Comprehensive test management with our own testing lab

Creation of diagnostic processes, set-ups, and guided troubleshooting)

Do you need support in creating your diagnostic data?

Our experts can help you in the following areas:

  • ECU calibration, creation of processes and set-ups based on your requirements
  • Translation & version management:
  • Remote diagnosis / over-the-air (OTA)
  • Diagnosis influencing
  • Guided troubleshooting and fault elimination processes

Whether they are asked to develop a testing strategy, approve a release, or carry out an on-board and off-board diagnosis, our certified specialists in our testing laboratory can support you with the following solutions through targeted testing of the data and the simulation of errors:

  • Diagnostic test management and diagnostic validation of components (software and hardware)
  • Release management, incl. testing
  • Approval & integration of defined data statuses and releases
  • Certification of the testing laboratory
  • Test automation

Our team provides comprehensive support with an implementation concept for diagnostic processes and will efficiently analyze and optimize your processes.

We will be happy to advise you on the following solutions:

  • Process analysis and process optimization
  • Process consulting (incl. creation of diagnostic process maps)
  • Release planning, estimation, and control
  • Creation of diagnosis concepts (end-to-end)
  • Technical consulting: implementation concepts for diagnostic processes

Your Contact

David Müller

Team Manager Diagnostic Service Management