Our experts provide sustainable, digital, and customer-oriented diagnostic solutions. These include the creation of diagnosis requirements by qualified diagnostic authors as well as the development and testing of diagnostic processes and set-ups. As a full-service partner for diagnostics, we create guided troubleshooting processes, take over the task of structured error evaluation for you in our testing laboratory, and ease your work load with our test management system.

Our broadly based testing strategy enables us to validate processes both on the vehicle and in simulation. In addition, fault analyses can be carried out on the vehicle and via remote diagnosis.

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Our experienced team will create your technical documentation on schedule, tailored to the individual customer, and focused on the target group. With our many years of experience, we can develop creative and high-quality guidelines in print or as a sustainable solution: in a digital format with graphical illustrations (3D) and videos, also including VR/AR applications. Furthermore, we support you with professional terminology management and an optimum brand approach in the form of databases in text libraries. Is raising the level of your employees’ know-how important to you? We can assist you in the further development of hard and soft skills and advise you on choosing the right methods, including follow-ups to training sessions.   

Learn more about Technical Editing

We ease your work load by providing future-oriented and sustainable solutions – from designing the workshop of the future and product line management to service planning and technical market support (first, second, & third level support) – with new technologies such as AI image recognition, video functions, and mixed reality applications. 

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We develop intelligent, sustainable, and digital quality management solutions. With our many years of expertise, we enable our customers to increase their competitiveness through innovative and well-founded quality management in after sales.

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Our specialists support you throughout the entire product lifecycle – always with a focus on the end customer. We provide comprehensive support from product development to market launch with intelligent and digital services such as strategic product analysis, pricing, product support, product influencing, and brand protection.  

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Our specialists can take over the job of spare parts logistics for you with intelligent solutions from spare parts planning, incl. parts obsolescence planning, to returned parts. Reduce your costs with sustainable and transparent processes and benefit from avoiding scrapping and ensuring the availability of spare parts.

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We are specialists for new and further developments on the user journey of service and workshop systems.

Our solutions will make your after sales digital, efficient, and future-proof.

Our many years of experience enable us to take responsibility for planning your project for you and to ease your work load by introducing new IT systems in order to reduce user resistance and ensure a broad acceptance of the new software right from the start. 

More about Application Lifecycle Services

Sustainability is an integral part of after sales. The topics of environmental and climate protection and waste avoidance play a key role in our activities in this field. As a full-service partner for environmental management, we support our customers with green and digital solutions throughout the entire life cycle of the product, including its end-of-life recycling and disposal.

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