After Sales Solutions
We support our customers as a full-service partner for the after sales market. Our aim is to develop tailor-made and future-oriented solutions for the further development of our customers' business models.
Our digital ecosystem, our technical expertise, and our international networking enable us to offer sustainable and high-quality after sales services that optimize the customer experience and ensure long-term customer loyalty.
Our innovative service chain based on our customer centricity approach supports our customers from product influencing throughout the entire product lifecycle, including warranty analysis and end of life handling or 2nd life use case. Other after sales services include diagnostic service management, technical writing, market support, product management, and spare parts pricing. Services related to the digitalization of service facilities and sustainability complete our range of services.
Our mission is to ensure your end customer satisfaction in after sales with innovative approaches and ideas.