After Sales/Services

After sales and services: from pricing to production support

We also have well-founded expertise in after sales and business development – in the fields of pricing, e-commerce, technical support, product development and management, parts engineering and series support. 

Pricing

  • Strategic family codes
  • International pricing
  • Simulation tools/collection of competitor data

E-Commerce  

  • Strategic planning
  • Data preparation
  • Cross-selling analysis
  • Product portfolio management
  • Campaign/sales management
  • Service provider management
  • IT release management

Parts Engineering

  • Parts numbers/illustrations
  • Complaints management
  • Interfaces to product management  

Series Support  

  • Dealer communication
  • Special workshop tools