After-Sales/Services

After-Sales/Services

We also have well-founded expertise in after-sales and business development – in the fields of pricing, e-commerce, technical support, product development and management, parts engineering and series support. 

 

Pricing

  • Strategic family codes
  • International pricing
  • Simulation tools/collection of competitor data

E-Commerce  

  • Strategic planning
  • Data preparation
  • Cross-selling analysis
  • Product portfolio management
  • Campaign/sales management
  • Service provider management
  • IT release management

Parts Engineering

  • Parts numbers/illustrations
  • Complaints management
  • Interfaces to product management  

Series Support  

  • Dealer communication
  • Special workshop tools                          

 

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