Quality Management

Quality is a vital precondition for the service model of the Bertrandt Group. The future of our company is guaranteed not only by the expertise of its employees or its financial resources but also by its high quality standards. In order to maintain and further improve our competitiveness, Bertrandt introduced a quality management system in the early 1990s, and this has since been further expanded into an integrated management system.

The Bertrandt Quality Management System ensures a continuous improvement in customer satisfaction and the level of proficiency and effectiveness of our services. In addition to increasing productivity, the focus is on developing new services. The Bertrandt Quality Management System currently meets the requirements of ISO 9001, EN 9100 (aviation), ISO 14001 (environment), ISO/IEC 17025 (testing laboratories), ISO 27001 and VDA prototype protection (corporate security).

Engineering Services

  • Production process and product approval
  • Product/process audits
  • Process capability analyses
  • QM methods (FMEA, APQP, etc.)
  • QM planning and control

Production Services

  • Supplier development and qualification
  • Production trials
  • Management of monitoring and measuring equipment
  • QM consulting
  • Quality assurance
  • Tool controlling

Organisational Services

  • Complaints management
  • System audits
  • Environment and recycling
  • Preparation for certification